Biases and their influence on Testing and Product Development.
Biases or the view that we hold of products is influenced by the exposure that we have had growing up around such products and their default behavior. What biases that we hold got to do with testing and generating test ideas or product development in general? I logged on to Amazon.com to place an order for a multipurpose folding lap desk. Upon reading some of the user reviews, I learned that this particular product was designed for right-handed users. Intrigued I began learning about it and found that "T here are 800 million left-handed people on this planet." Referenced from the link . This is a large userbase and to build products for this group is profitable yet we find ourselves amidst an influence or bias that we limit the scope to right-handed users. This bias may not be a predisposition that we hold, consciously. It could be ignorance, even. So what can we as testers do to address this? Learning to unbias is a start. We can question the design, impleme...