On gaining perspective.
During a recent interview, I was asked, “Why does your resume state that you lead with empathy?” My straightforward response was that I do not know any other way to lead. The leaders I admire include Marie Curie, who carried radioactive materials in her pocket for the greater good, and Shankar Nag, who proactively undertook the responsibility of traveling abroad to study modern transportation systems without waiting for formal assignments. To elaborate, I choose to lead with empathy deliberately. This perspective, which some may find uncommon, arises from my own experiences with managers who lacked empathy. As one interviewer insightfully remarked, I learned a great deal about leadership by observing “how not to lead.” Many of us share this experience, having worked under managers who, at the slightest disagreement, became a significant impediment—transforming what should have been a positive and enriching learning environment into a challenging one. If, as an interviewer, you inquire ...